Jobs at CCDH

We are currently hiring a Press Officer and Data Research Officer to work in our London office. Full details of the roles and how to apply are available below.

PRESS OFFICER

Reporting to: Head of Campaigns and Communications
Location: London
Key Purpose: To lead on the Center’s media engagement
Salary: £30,000 - £40,000 per annum (depending on experience)
Contract: Full-time, permanent
Opening Date: 7 April 2021
Closing Date: 29 April 2021
Interview Date: 5 May 2021

The Center for Countering Digital Hate is a non-profit organisation that analyses and actively disrupts the architecture of online hate and misinformation. Our work has a real impact: this year we have countered vaccine misinformation, uprooted far-right networks and shut off sources of funding to websites spreading hatred.

We are now looking for a Press Officer to ensure that the CCDH’s work continues to be well represented across broadcast, print and online media. The position includes being the organisation’s main point of contact with the media.

In this role, you will lead on the CCDH’s media work, including drafting press releases; placing stories and quotes in relevant outlets; writing articles; securing broadcast interviews; drafting comments; and working with the research team to develop new stories for pitching to the media.

The successful candidate will be a motivated self-starter with at least two years’ experience working in communications, PR or in a media environment.

This is an exciting opportunity to help communicate our work on a range of issues, including Covid and vaccine misinformation, climate denial and identity-based hate. You will join a small but rapidly expanding team, with opportunities to get involved in different projects and pitch new ideas.

We believe that our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team.

If you are interested in this opportunity, please find below the job description and person specification. Application is by way of CV and a cover letter, which should be sent to jobs@counterhate.com with “Press Officer Vacancy” as the subject line. Your cover letter statement should include your current notice period if applicable.

The closing date for applications is Thursday 29 April and interviews will take place from Wednesday 5 May. Shortlisted applicants will be asked to complete a work-related task and provide an example of relevant work.

Job Description

To ensure the CCDH’s work is regularly, effectively and creatively communicated across print, broadcast and online media
As the organisation’s main point of contact with journalists, respond to queries in a timely manner
Work closely with our Research team to develop new story outputs to place in the media
To develop content for press releases, blogs and articles
Pitching stories and securing media coverage of the organisation’s work
Build and maintain relationships with journalists
Media monitoring
Pitching the organisation’s spokespeople for broadcast interviews
Input into wider strategic communications planning, as required
Support the team in any other way that is required in a small organisation
The right candidate may have the opportunity to represent CCDH in broadcast interviews

Person Specification

Essential

At least 2 years’ communications, media and/or PR experience
Strong interpersonal and communication skills (both written and verbal) with ability to write with precision and creativity
Excellent organisational abilities including prioritising and planning a busy workload
Ability to work in a small team where workload is shared to meet tight deadlines
Good understanding of the media landscape and excellent news judgement
Ability to turn in-depth research into clear communications
Awareness of the issues of misinformation, identity-based hate and internet culture

Desirable

Experience of either working in broadcast news or regularly securing broadcast coverage
Experience of researching and producing proactive stories for placement
Experience of project management including using online project planning tools

DATA RESEARCH OFFICER

Reporting to: Head of Research

Location: London

Key purpose: To lead on the Center’s data collection and analysis

Salary: £35,000 - £40,000 dependent on experience

Contract: Full-time, permanent role

Opening date: 7 April 2021

Closing date: 6 May 2021

Interview date: 12 May 2021

The Center for Countering Digital Hate is a non-profit organisation that analyses and actively disrupts the architecture of online hate and misinformation. Our cutting edge research has an impact: this year we have countered vaccine misinformation, uprooted far-right networks and shut off sources of funding to websites spreading hatred.

We are now looking for a Data Research Officer to join our London office. This role will lead on developing new digital techniques for monitoring online hate and misinformation; scraping useful qualitative and quantitative data from social networks; and producing original data-driven research to support our campaigns and reports.

The successful candidate will have a relevant Masters degree or three years experience in a relevant research role. They will have proven experience of producing original and insightful analysis of social media data; the ability to communicate findings in compelling writing and visualisations; a deep understanding of how social media operates; and be capable of developing new digital tools and methods to further the Center’s understanding of online hate and misinformation.

This is an exciting opportunity to produce influential research on key contemporary issues, from online hate to the anti-vaccine movement. You will join a small but rapidly expanding team, with opportunities to get involved in different projects and pitch new ideas.

We believe that our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team.

If you are interested in this opportunity, please find below the job description and person specification. Application is by way of CV and a cover letter, which should be sent to jobs@counterhate.com with “Data Research Vacancy” as the subject line. Your cover letter should include your current notice period if applicable.

The closing date for applications is Thursday 6 May and interviews will take place from Wednesday 12 May. Shortlisted applicants will be asked to complete a work-related task and provide two examples of relevant work.

Job Description

Investigating how digital hate and misinformation is spread and funded
Building effective new systems for monitoring online trends and conversations
Providing rapid analysis of emerging trends in online hate and misinformation
Scraping useful qualitative and quantitative data from social media networks
Presenting research findings in clear writing and compelling visualisations
Contributing original, in-depth digital research and analysis to reports
Identifying opportunities to turn research into effective media interventions
Managing and improving the organisation’s existing databases
Providing research support to the organisation’s other priorities as required
Support the team in any other way that is required in a small organisation

Person Specification

Essential

Masters degree in a relevant field (such as social or computer science) or three years experience in a relevant profession (such as data journalism or think tank research)
Technical understanding of social networks and strong interest in online culture
Knowledge of open source digital research and verification techniques
Ability to extract useful qualitative and quantitative data from social media networks
Working knowledge of programming languages such as Python or R
Proficient with basic data applications such as Microsoft Excel
Ability to communicate research findings in compelling visualisations
Familiarity with social media monitoring tools such as Tweetdeck and CrowdTangle
Ability to identify research opportunities that support our organisation’s policy goals
Excellent verbal and written communication skills, with experience of writing briefings and contributing to reports or papers
A commitment to our organisation’s values
Ability to exercise discretion and maintain confidentiality of organisational information
Ability to work in a small team where workload is shared to meet tight deadlines

Desirable

Experience researching online climate denial, misogyny or hate
Experience of operating social media accounts for a campaign or organisation
Experience of using project management software such as Trello